The shipping discount applies automatically when your cart subtotal (before taxes and other fees) reaches the amounts listed below.

This promotion cannot be combined with any other offer or coupon. If you’d prefer to use a different promotion, you can remove this coupon from your cart.

• We ship only within Canada.
• Processing: Orders are typically shipped within one or two business days. You will then receive a tracking email. If you do not receive the shipping tracking email, you can always check the status by visiting: https://funique.ca/en/my-account/.
• Calculation: The easiest way to find out the shipping costs is to add at least one item to your cart, then enter your postal code and province on this page (your cart) to see the approximate costs and delivery times.
• Do the fees seem too high? Let us know at info@funique.ca—the system sometimes makes mistakes! Or for remote areas, we can verify the fees with Canada Post.
• Pickup in St-Jérôme, Qc is also available by selecting this option in the shipping methods; the address and pickup details will be emailed after your order is received.
• Delivery Times: fUniqUe cannot be held responsible for unforeseeable delays (weather or other factors). If you need to receive the package by a specific date, we always recommend letting us know in the comments section of your order.

30-Day Guarantee

Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. If an item you receive has a manufacturing problem or does not match the description and is unused, within the 30-day period of receipt, we will cover the cost of returning the item and/or repairing the item for you. Don’t forget to describe the problem, along with your invoice number and the name of the product, by writing at service@funique.ca.

If you no longer require a purchased product and it is unused, you are responsible for paying your own return shipping costs. In order to receive a refund, you must first contact service@funique.ca to obtain a return authorization. In this case, shipping costs are non-refundable. If you receive a refund, the return shipping costs will also be deducted from your refund. The delivery time for the exchanged product may vary depending on where you live.

Manufacturer’s warranties

Most items come with a 30-day manufacturer’s warranty (or longer in some cases). You must then contact the manufacturer. However, you can send us an e-mail at service@funique.ca, with your invoice number, the product name, a full description of the problem and pictures, so we can assess whether we can assist you by sending replacement parts or other, we will try to do so without requiring the return of the product. We can also assist you with this request to the manufacturer.

Refunds

Once your return has been received and inspected, if your request is accepted, you will receive an email indicating the amount refunded on your order. Your refund will then be processed and a credit will automatically be applied to your credit card or original payment method, within a few days.

Late or missing refunds

If you have not yet received a refund, please check your bank account first. Then contact your credit card company, as it may be some time before your refund is officially posted. Then contact your bank. There is often a processing time before the refund is posted. If you have done all this and still have not received your refund, please contact us.

We accept a wide variety of ordering and payment methods, choose what suits you best!

1. Credit cards: Mastercard, VISA & American Express.
2. With Paypal, with or without an account.
3. Pay with Funidollars: Funidollars are worth an equal value of Canadian dollars and applicable to any order. You would like to offer fUnidollars? Nothing easier: click here.
4. We accept purchase orders from institutions, but delivery is limited to official addresses only. Orders can be placed online; you can download the form from the order page or email it to: info@funique.ca.